Training at Crossroads is provided by our experienced practitioner who is qualified to DTLLS and PTLLS levels in the Health and Social Care Industry. Our trainer is also a qualified assessor to City and Guilds (A1), and Safe Cert Level 3.
We pride ourselves on the range and quality of training that we can offer at both accredited and non-accredited levels.
Accredited courses available
All of which are accredited by Highfield awarding body (Registered Centre Number 15417).
Integral to our staff mandatory/induction training is the Carer Certificate – recommended by the Care Quality Commission and endorsed by Skills for Care. Seven out of the fifteen ‘standards’ are used as mandatory induction training with the remaining eight which are completed over a ten-week period as recommended by Skills for Care.
This training is accomplished by staff attending a series of workshops that are presented by our trainer at our Training Hub at our head office in Oldbury.
Mandatory and other subjects which includes;
Here at Crossroads we strive to prepare our staff in a way that is robust and prepares them for their professional tasks to a very high standard.
All training is also available to other organisations upon request and, following detailed discussions with relation to the requirements of that organisation, can be presented in a flexible format either at our Training Hub or at your own location (at an extra charge). Costings will be dependent on the course, location and whether it is accredited or non-accredited training.
This means that we can offer tailor made training programmes and opportunities to other service providers throughout Birmingham, Sandwell, Walsall and Wolverhampton.
Distance learning opportunities in a range of vocational subjects are also available to staff at levels 2 and 3. There is a high staff take up on these opportunities which in turn lead to a highly qualified and motivated group of carers working out of Crossroads – thereby offering the highest standards of care within the locality.