Sutton Four Oaks, Sutton Trinity, Sutton Vesey, Oscott, Kingstanding, Sutton New Hall, Stockland Green, Erdington & Tyburn.

We are a small part of the DISC team that covers the north of Birmingham. Our remit is supporting carers and their families who look after loved ones who are experiencing some kind of memory loss, some of you would have had a formal diagnosis from a professional team, telling you of a type of dementia that may be causing these life changes. We are able to visit you in your home or anywhere we can agree that you may find more comfortable over a coffee. We are there for you as a carer, where we can listen to your journey and support and direct where necessary along the way. This is a free service and it’s important for you to know that we are not just another service coming through your door but one who will get to know you and your family and be part of our journey and there for the life of dementia/memory changes. You will have a direct mobile number where you can make contact with us during our office times and someone will always get back to you.

In addition, our 1:1 support we also run a carers group held at Banners Gate Community Hall, where you are able to also gain a lot of emotional support too, this group will have a number of like-minded carers going through similar experiences and stages. The cares group runs every Monday from 11 am till 1 pm except for bank holidays. You don’t need an appointment just come down and you are more than welcome to bring your loved one too. We have a range of weekly activities including music, craft, healthy hints and demonstrations. Our group and service is support by all the local professional services like the memory clinics, GPs and their practice teams who from time to time will pop in and give talks to support you as a carer. You can always contact me directly for any further enquiries.

Acocks Green, Washwwod Heath, Hall Green, Bordesley Green, South Yardley, Springfield, Hodge Hill, Shard End, Sheldon, Stetchford & Yardley North.

The East was established in 2016, with only a handful of carers, but after working alongside GP surgeries, Memory Assessment Teams, Social Services, Occupational Health, Hospital’s, District Nurses, Local Council, Supermarkets and Community Centres, we now have over 200 registered carers.

We hold a weekly carer’s group at Barrows Lane Sheltered Scheme where we provide carers with a home-like environment and give them the opportunity to meet other carers in similar situations. They then have a choice to either to take part in a planned activity by DISC or talk among each other and share their thoughts.

No appointment required, we offer a warm, friendly atmosphere, so come along.

We offer a home visit for those who prefer a one to one in the comfort of their own home. We provide the same support and advice as we would in the group.
We also offer dementia and infection control awareness sessions for those who wish to broaden their knowledge about how to continue caring for their loved ones (PWD) at home safely and to prevent hospitalising.

Between the three of us, we cover the whole of the East of Birmingham and have recently been awarded funding from the Big Lottery to replicate the service in Solihull. This will be starting sometime in March 2019, with an additional member to the East team.

We work hard at providing support to carers by advising them on the different services available to them i.e. Social Services, OT, District nurses, Incontinent team, benefits, lasting power of attorney. We not only advice but also assist with completing relevant forms and make referrals to other services.

The East team work hard not only at promoting the DISC service but also provide carer’s reassurance that DISC will see them through their journey with Dementia and enable carers to be empowered to take charge of their loved one’s care needs.
This is a FREE service and it’s important for you to know that we are not just another service coming through your door, but one who will get to know you and your family on a one to one level and be part of your journey through all the changes/stages of your loved one’s memory loss or dementia. You will have an allocated dementia advisor who will provide you with their direct number, where they can be contacted during our office hours.

East Team: Jag, Val, and Tehmina.

Quentin, Wesley, Harborne, Selly Oak, Bartley Green, Bournville, Brandwood, Billesley, Kings Norton, Northfield, Longbridge, Moseley & Kings Heath.


Carers Group is held every Tuesday from 11.00 a.m. to 1.00 p.m., at Weather Oaks Swimming Baths, Harborne, B17 9DD.

Here in the South every week we discuss the challenges that our Carers are having to face.  We cannot always find a solution but sometimes it’s just sharing your concern/problem/worry with the group can make it a little more manageable.  DISC provides information, advice, and support through the whole of the Carers journey, without having to repeat yourself.

We hold a variety of activities that are of interest to Carers and the person they care, some of which are;

  • Visits from G.P.’s who share relevant information.
  • Admiral Nurses and Community Psychiatric Nurses (CPN’s).
  • Trips out to visit areas/places of interest.
  • Lunches out.
  • Pampering Sessions which include hand and feet massages.
  • Attending special promotional events.

Some of the comments we have received from our carers;

  • “ A Safe Place”
  • “There is always a warm welcome waiting for you”
  • “A really lovely afternoon. I hope the next one will be very soon”

In addition, Mandie and Nedeane hold a drop-in session every Friday at the Juniper Centre, Moseley Hall Hospital, B13 8JL.

Please do not hesitate to contact our main office number or if you wish to speak to Mandie directly please contact her on; 07714 739883 if you would like more information.  We look forward to hearing from you!

Coordinator: Mrs Mandie Baker

Advisor:Ms  Nedeane Rose

Handsworth Wood, Perry Barr, Soho, Aston, Nechells, Ladywood, Edgbaston, Sparkbrook, Lozells & East Handsworth.

The DISC team in the west of Birmingham offers a free, person-centred support service to carers and those they care for. Our sensitive and professional advisers will arrange to meet you at a convenient time and location to discuss your support needs in confidence. We provide information on the different types of dementia and possible ways of coping with the challenges of caring. We also provide advice on how to obtain a formal diagnosis for your loved one. Our service is ongoing and lasts for as long as you want to support, and in this way, we provide a helping hand throughout the caring journey.

Working with partners such as GPs, memory assessment teams, occupational health services and social services, we ensure that carers and those they care for are able to access the range of services that are available. We can refer to legal advisers regarding applying for Power of Attorney, to health services such as the Incontinence Team and today centre providers who can provide meaningful activities to the person you care for and enable you to have more time to yourself. We also advise on what benefits you may be entitled to and assist with completing relevant benefit application forms.

Our free, friendly and relaxed weekly carers group is held every Thursday from 11 am to 1 pm at Clem Dench Scouting Centre in Handsworth Wood. We regularly have over 50 carers attending along with their loved ones. Gentle seated movement classes are very popular, as are music, singing, dance, art, and fun quizzes. With the support of our partners such as Community Matrons, Mental Health Consultants and Health Exchange, we offer awareness sessions on dementia, depression, anxiety and ways of coping with the challenges of caring. You can attend as often as you like and our door is always open. So just come along! No need to book.
The DISC west team will enable and empower you to look after your loved one in their own home for as long as possible, and will support you to take care of yourself as well. We look forward to meeting you.