Specialist Dementia Training

Working in partnership with Birmingham Carers Hub, we provide FREE specialist training specifically for carers of people with memory problems or dementia living in Birmingham.

Our experienced Trainer delivers up to date information to help you in your caring role in a relaxed and friendly environment, either in an informal group setting or one-to-one.

Coronavirus Pandemic

Please Note – During the current coronavirus (Covid-19) pandemic, we will be following government guidelines and all face to face training is suspended until further notice. However, we can safely offer training sessions via video call (Zoom), see below for details.

Dementia Training Topics

We have a menu of five different training topics which carers can pick and choose from to suit their individual caring journey –

Dementia Explained, Diagnosis and Support What causes memory loss?, Identifying symptoms, types of dementia and where and who to contact for help.

Behaviour and Carers Tips What causes behavioural changes?, Types of challenging behaviour and tried and tested tips shared and used by carers.

Nutrition Why does a person not want to eat or drink? How can carers help their love one maintain a healthy diet? How can I overcome mealtime challenges? What carers need to be aware of when helping their love ones to eat.

Advanced Planning What carers need to know about advanced planning, caring benefits for someone with dementia and assistance that can be given by professionals.

Infection Awareness What infections are people with dementia prone to get?, How do I recognise the signs of infections when there is no communication? The not so obvious infections that carers need to be aware of. Please Note – this topic is available on request only.

** We are able to offer a certificate upon completion of all modules **

Below, you can watch Val, our Dementia Trainer explain a bit more about the training and how you can book your free place.

Watch more videos from Crossroads on our YouTube channel 

Zoom Training

We are offering dementia training sessions each Monday, Tuesday and Wednesday, via group video call (using Zoom). See the Dementia Training Timetable.

There are up to six spaces available on each Zoom session. To avoid disappointment, please book your place on the topic session that you wish you attend.


To book your free place, click on the topic you are interested in below and follow the link to EventBrite –

Dementia Explained, Diagnosis and Support 

Behaviour and Carers Tips


Advanced Planning 

Infection Awareness – Please note this topic is available on request only.

Alternatively, contact Val Morgan-Richards –

Email: val.morgan-richards@sandwellcrossroads.org

Phone: mobile – 07523 515120 or 0121 553 6483, option 7.

Once you have booked your place, you will be sent a Zoom link to access the group (you can join as a participant without creating a Zoom account).

To join a Zoom session you will need a phone, tablet, laptop or computer with access to Wi-Fi. If you have never used Zoom before, please don’t worry. These sessions are very relaxed and informal and support can be given to join if needed.

Alternatively, the Trainer can go through a topic with you individually on a telephone call. Please speak to the Trainer to arrange a date and time.

Find out more

To find out more about the training available call Val Morgan-Richards on 07523 515120 or 0121 553 6483, option; 7.

A greater awareness of dementia and the support available can help you and your family to deal with the everyday challenges that you may face.